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Alpha-Imperial Care Services Ltd
Matrix House, Unit 16
7 Constitution Hill


Business support gives new care agency a healthy start

NBV opened our eyes to proper business. I can say that NBV has been one of the best things that happened to Alpha Imperial Healthcare since we started Tonderai Puwai

Tonderai Puwai approached NBV (part of the Nwes Group) in early 2016 for support to help establish his healthcare business and to seek funding support to enable it to grow further.

Although Tonderai had several years of experience working in the NHS, his core experience had been in banking and finance. He was looking for specialised support to help boost the healthcare service he had started in May 2015.

Thanks to ongoing support from his East Midlands advisor Gau Naik, Tonderai has been given the knowledge and skills to extend their healthcare provision to supply live-in services and supported living services, in addition to their core service of domiciliary healthcare. Gau has also helped Tonderai to draw up a complete business plan with cashflow statements that can be used for future funding applications.

Tonderai has attended several NBV BizEx networking events and has found them to be an excellent source of helpful skills and advice. He has also managed to do business with other delegates at the events, boosting their own service further.

Thanks to the ongoing mentoring support he is receiving, Tonderai has a clearer vision of the future business goals for Alpha-Imperial Healthcare Services and how to differentiate themselves from the competition via a solid marketing plan. Tonderai credits Gau Naik’s ‘open door’ mentoring policy with supplying him with the bulk of these significant practical skills to grow his business further.

Tonderai Puwai is a client of NBV (part of the Nwes Group), delivering business support in the East Midlands.

Under the Start & Grow programme Tonderai received 12 hours of support and attended 6 training days.  An investment of £50,000 was injected in to the business and 50 jobs have been created resulting in a 30% increase in turnover.



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