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High Street,
Downham Market


Personal service is driving force for Carers Elite Limited

The feeling of coming into the office and knowing this is my business and I can run it my way and maintain the honour and integrity I aspire to. Jonathan Lofthouse, Carers Elite Limited

Carers Elite Limited is a specialist local independent care agency. With Jonathon Lofthouse at the helm, Carers Elite is a small business that genuinely cares. Each employee joining the company receives full training, giving Jonathon the assurance that clients are receiving a first class service, and ensuring that staff feel valued and cared for. Jonathon will continue to grow his business, aiming to employ 40 local carers and nurses.

Jonathon first heard about Nwes and Start & Grow when he visited Jobcentre Plus.  He had been working in the care industry for 14 years, but he felt that most care agencies were ‘only in it for the money’.  Jonathon wanted to deliver a more personal service.

Jonathon met Nwes Business Advisor Jean McNeil, and attended a free marketing course.  “The business planning and advice given by Jean has been helpful, and the marketing course run by John was also extremely useful. As I am on the Start & Grow programme, the continued assistance from Jean will be invaluable.” said Jonathan.

On 19 October 2015, Jonathon opened his agency for the first time.

Jean McNeil said: “Jonathon had a very clear values-driven vision when he came to see me and I was immediately impressed by his sincerity. He is proof positive that when you commit to an idea and put your energy into it you can make it happen.”

Under the Start & Grow scheme, Carers Elite Limited have already received 16 hours of support, one training day, procured an investment into the business of £10,000, and created 10 additional jobs.  The business will continue to receive support for a further 3 years.

Find out more about Carers Elite Limited

Carers Elite Limited  received business support through Nwes.

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